All They Want for the Holidays is…

There are three kinds of people.

People who want Gigabit service. People who have Gigabit service. And people who have everything.

This holiday season, we have one gift that’s perfect for all three: the ARRIS SURFboard® SB8200 DOCSIS® 3.1 modem. Let us explain…ARRIS SURFboard SB8200

First, there are people who want Gigabit, but don’t have it yet. Like that family you know (we won’t name any names) who has 50 devices… and a really hard time letting you use their Internet, because they’re afraid you’ll make everything even slower. The SB8200 will maximize their current broadband service and save them approximately $11/mo in modem rental fees, or $132 every year. And when they do upgrade their service (because they really should), their new money-saving modem will deliver all the speed they need, every step of the way.

Second, there are those lucky people who are getting Gigabit. They have an important choice to make: to rent or buy their Gigabit modem. When you give them a SURFboard SB8200, not only are you giving them one of the best modems in the world that will deliver their Gigabit service for years to come; you’re also saving them that all-important modem rental fee. And who doesn’t like gifts that keep on giving?

And then there are the dreaded people who have everything—technophiles with the latest video game consoles, the fastest laptops, and a fleet of drones surveilling their smart home. Well, one often overlooked piece of technology that is crucial to the fast and reliable operation of their advanced digital lifestyle is—yes, you guessed it—the modem. It’s a gift that not only makes their life better, but makes you look like the most thoughtful person in the world. And isn’t that what the holidays are all about?

Check out the ARRIS SURFboard® SB8200 today.

Happy holidays from ARRIS!

ARRIS stands for online innovation

By Bob Stanzione, Executive Chairman

Throughout our history, ARRIS has driven many of the technological leaps that now power people’s digital worlds. We have long understood how our innovations, and innovations across our industry, have sparked cutting-edge new services, unlocked new user experiences, and bettered our access to the content we need and love.

Equipped with this unique perspective, ARRIS applauds today’s decision by the FCC to restore the classification of broadband as an “information service” and eliminate “Title II” utility-style regulation of the internet.

Fundamentally, we believe this important change will create a more favorable regulatory environment, which will drive further investment in broadband.  Since the FCC’s 2015 decision to classify the internet under Title II, investment in broadband infrastructure has declined. This has limited innovation and advances in the broadband ecosystem at a time when connectivity is so closely tied to economic prosperity and social engagement.

Without the burden of heavy-handed Title II regulation, broadband companies will once again be encouraged to increase their investment in broadband infrastructure, in turn helping to enhance the country’s economic potential, meet growing bandwidth demands, and expand broadband availability to millions of people around the United States. A light-touch regulatory policy was crucial to the emergence and growth of the internet before the 2015 Order, and it will be critical to the next phase of broadband. ARRIS would therefore support legislation that would permanently codify open internet protections, ensuring long-term certainty for future business investment in broadband.

Traffic Engineering in a Fiber Deep Gigabit World

By John Ulm, Engineering Fellow, ARRIS

By John Ulm, Engineering Fellow, ARRIS

The introduction of Gbps service is dramatically changing cable broadband. Many new innovations are finding their way into cable operators’ plants and many others are on the way. With DOCSIS® 3.1 deployments well underway and DOCSIS Full Duplex (FDX) on the horizon, operators have the promise of symmetric Gigabit services. At the same time, some operators are starting their migration to fiber deep networks while others are looking at Distributed Access Architectures (DAA) such as Remote PHY. All of this will have significant impact on the way operators manage their traffic engineering and network capacity planning.

During SCTE•ISBE Cable-Tec Expo® 2017, at the session, “Traffic Engineering Optimization II,” I’ll be discussing the ramifications of these issues and the significant impact they will have on the way operators manage their traffic engineering and network capacity planning. Attendees at this session will also hear from Jeff Finkelstein, Executive Director of Advanced Technology, Cox, and Dr. Claudio Righetti, Chief Scientist & Security, Cablevision S.A. Argentina.

As an industry, we need to re-evaluate and update our models, starting with an intimate understanding of customer bandwidth behavior. I will discuss our recent research in this area and show interesting results from live plants. For example, we have seen an extremely wide range in capacity utilization between different customers, even within the same service tier. I will also highlight the impact on Service Group (SG) performance, This deep understanding of customer bandwidth behavior then allowed us to develop a more QoE centric traffic engineering model that operators can use to guarantee user satisfaction.

Join us on Wednesday, October 18th at 10:45am MT in room 205/207.

Living up to the challenge of environmental sustainability

Every day, we have discussions around how we can improve communications and entertainment via speed, range, resolution or reliability.  And every day we consider the impact of what we do on our environment. Sustainability is ingrained in how we work at ARRIS.

Our challenge is to design products and processes that reduce our impact on the environment. We call this ‘Conservation through Innovation,’ and not only does it result in greater efficiency, it reduces consumption of materials and power.

Since taking up this challenge, we’ve made some significant advances – and in some cases, halved the energy consumption of our set-tops since 2005.

  • We collaborate and provide technical leadership in numerous global initiatives – such as the Australian, European, Canadian and US energy efficiency voluntary agreements for set-tops, as well as small network equipment.
  • As a result of the US agreement, energy consumption has been reduced by an estimated 16.8 TWh – that’s equivalent to the energy used by all of the homes in both Washington, DC, and Chicago combined, for one year!
  • Our teams contribute to and chair working groups for the SCTE Energy 2020 initiatives to reduce power, energy and grid dependency.

We’re therefore proud to take our experience with these initiatives and our existing ways of working into the KPN Circular Manifesto. As a signatory, ARRIS has committed to working with the Dutch service provider to implement processes that are more energy efficient for both KPN and its customers and produce hardware that is circular by design – meaning it lasts longer, is produced using fewer virgin raw materials and is built in such a way that by 2025 close to 100% of the parts and resources can be reused or recycled.

Damien O'Sullivan, Head of Corporate Responsibility, ARRIS (front row, third from left), with Eelco Blok, CEO KPN (front row, center) with Arie Cupedo, Account Director, ARRIS (back row  third from left)

Damien O’Sullivan, Head of Corporate Responsibility, ARRIS (front row, third from left), with Eelco Blok, CEO KPN (front row, center) and Arie Cupedo, Account Director, ARRIS (back row third from left)

Steve McCaffery, President, International at ARRIS said of the partnership: “We are proud to enhance the digital lives of consumers in the Netherlands, while continually ensuring a sustainable future for the environment, and its precious and limited resources.”

We want everyone to take on the challenge we created for ourselves: sure, we can make it faster, smarter, smaller and more reliable; but can we make it more environmentally sustainable?

 

 

20 years of Netflix – how one company changed the way we view the world

By Duncan Potter, Senior Vice President, Global Marketing at ARRIS

By Duncan Potter, Senior Vice President, Global Marketing at ARRIS

Netflix recently turned 20 years old. As it leaves its teenage years behind, it’s fascinating to think of the many ways that this one company changed our relationship with entertainment.

Perhaps the most impressive thing about Netflix is the overwhelming disruption that it has already caused. We’re now accustomed to breakthrough technologies – the TV, the internet, the smartphone – upending several industries at the same time. Rarely is it, though, that a single company has the same impact.

Starting with its humble beginnings as a movie rental service, Netflix presented a growing and ultimately fatal threat to brick-and-mortal DVD retailers. Unable to compete with Netflix’s offering of cost and convenience, the industry receded from main-street.

Change Comes to ISPs
As Netflix’s streaming offering evolved, internet service providers – or ISPs – were next in line to see their industry change. Video streaming presented a double-edged sword for ISPs. On the one hand, the primacy of streaming stimulated the demand for faster internet connections. On the other, Over the Top (OTT) video, or IPTV, ballooned the flow and volume of data that service providers had to process.

Unlike DVD retailers, however, service providers were well-positioned to address – and in many cases, benefit from – the rise of streaming. First, they continued their network investments; adding bandwidth and offering faster speeds, and they provided their customers with stream-ready network hardware. These upgrades remain ongoing – with many service providers now rolling out gigabit broadband connections.

Second, many launched streaming services of their own. For instance, AT&T launched DIRECTTV Now while Verizon debuted go90TM. Some, like Liberty Global and Comcast, chose to imbed Netflix into their own service.

Netflix wasn’t the sole instigator of this change, of course. Competitors like Amazon Prime and Hulu also deserve some of the credit. But as the most popular service – now with some 104 million subscribers worldwide – Netflix led the charge.

Netflix, the Studio
But the disruption didn’t stop there. Rather than stay a virtual conduit for pre-existing content, Netflix diversified into producing its own shows. In 2013, Netflix premiered the riotously successful House of Cards, which was quickly followed by the equally popular Orange is the New Black. Suddenly, Netflix had changed more than just the apparatus of television, it had changed our requirements of entertainment. Instead of watching shows that were serialized linearly over the course of a season, TV viewers wanted to ‘binge-watch’ and consume as much as entire series in one sitting.

The success and pervasion of the Netflix blueprint has meant that OTT is now table stakes for video content distribution, and almost everyone is in on the act. TV networks have their own streaming services and have shipped much their back-catalogues to the cloud. Even YouTube and Facebook have unveiled their respective live video services. Meanwhile, traditional TV remains a preference for many consumers.

The Next 20 Years
In light of its 20th birthday, we should certainly thank Netflix for the quality, variety and accessibility of content that is now on offer. Of course, it’s also important to remember the role that technology has played. Innovations across the networking ecosystem are what ultimately permitted the rise and advancement of OTT content.

As we’ve already seen, Netflix isn’t afraid to try and change our consumption of entertainment. Thinking of the networking technologies just around the corner – Fiber Deep, DOCSIS® 3.1, faster home Wi-Fi® – we can expect Netflix to take advantage of these new possibilities and continue its disruptive streak. It won’t be long, I imagine, before Netflix mainstreams immersive VR content or streaming video games and other highly-interactive material.

Given all the innovations and ideas yet to come, we should all look forward to a bright future for streaming and online content.

The future is wireless: the future is here for MultiChoice customers

Consumer demand for a life without wires is a key challenge that occupies us at ARRIS. We’ve become accustomed to an untethered world. 20 years of Wi-Fi and wireless innovations have certainly seen to that.

Driving home the point even further: our last Consumer Entertainment Index revealed three quarters of those aged 16-24 want to watch TV anywhere.

We’re therefore excited when we can share how we’ve helped even more people go wireless. This is now the case for customers of MultiChoice, which has launched its latest DStv WiFi Connector solution. This gives DStv customers in South Africa and Sub-Saharan Africa the ability to enjoy connected services such as video on demand with DStv Catch-Up Plus, Remote Recording and ShowMax, South Africa’s premier streaming service, through their existing decoder, wherever it is in the home.

The new DStv WiFi Connector

The new DStv WiFi Connector

In simpler terms, it means the convenience to connect your TV experience in any room in the home, without the need to run cables.

We’re seeing greater demand from consumers who wish to unlock the added value that comes from conveniently connecting their decoders or set-top to the internet. This solution is designed to perform in today’s digital home: simply attaching the sleek USB stick to the DStv Explora opens up a whole new world of content to MultiChoice customers without the need for an Ethernet cable.

The new DStv Wi-Fi Connector, developed by ARRIS, features the latest 802.11ac Wi-Fi technology to provide reliable HD quality video and backwards compatibility for older Wi-Fi networks.

This latest partnership reflects the strengthening of our relationship with MultiChoice, which spans almost a decade. MultiChoice launched its first HD PVR with ARRIS in 2008. ARRIS has also supplied the DStv Explora since 2013

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